Privacy Policy

Effective Date: October 11, 2026

At Serve On Wheels (accessible from [https://www.serveonwheels.com](https://www.serveonwheels.com)), accessible site privacy and customer trust are core priorities. This Privacy Policy details the types of personal information collected, processed, and safeguarded when you browse our website or make a purchase.

1. Information We Collect

When you interact with our website, place an order, or contact customer support, we collect:

  • Personal Identifiers: Name, email address, phone number, billing address, and shipping/delivery address.

  • Payment Information: Payment card details, billing address, and transaction logs. (Note: Payment card data is securely handled via PCI-DSS compliant payment gateways; we do not store full credit card numbers on our servers).

  • Technical Data: IP address, browser type, device identifiers, referring URLs, and website interactions collected via essential cookies.

2. How We Use Your Information

We use your personal data strictly for commercial fulfillment and account administration, including:

  • Processing and fulfilling purchases, deliveries, or hub pickups.

  • Sending transactional updates, invoice receipts, and shipping notifications.

  • Preventing fraudulent transactions and ensuring network security.

  • Complying with tax, accounting, legal, and regulatory requirements.

3. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information. We share minimal required data only with trusted service providers essential to fulfilling your orders:

  • Logistics and freight carriers for freight delivery.

  • Merchant service providers and payment processors (e.g., Stripe, PayPal, WooCommerce Payments).

  • Analytics providers (e.g., Google Analytics) to improve website usability and performance.

4. Cookies & Tracking Technologies

We utilize necessary cookies to manage cart functionality, secure checkout sessions, and optimize website performance. You can disable non-essential cookies via your web browser settings.

5. Data Security & Retention

We implement industry-standard SSL (Secure Sockets Layer) encryption across our entire website. Personal information is retained only as long as necessary to complete service fulfillment and comply with legal or financial record-keeping standards.

6. Your Rights

Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, contact info@serveonwheels.com.